Privacy Policy

Sun Services USA (“Sun Services”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and secure your personal information when you visit our website, use our services, or contact us.

Privacy Policy

Information We Collect

We collect two types of information from you:

  • Personal Information: This is information that identifies you as an individual, such as your name, email address, phone number, physical address, payment information, and any other information you voluntarily provide to us.
  • Non-Personal Information: This is information that does not identify you as an individual, such as your browser type, operating system, internet protocol (IP) address, and information about your use of our website. We may also collect information about your property, such as its size and location, for the purpose of estimating solar energy potential.


How We Collect Information

We collect information from you in the following ways:

  • When you submit a request for a quote or contact us: We collect your name, email address, phone number, and any other information you provide to us in the form.
  • When you visit our website: We use cookies and other tracking technologies to collect information about your use of our website, such as the pages you visit, the links you click, and the time you spend on each page.
  • From third-party sources: We may obtain information about you from third-party sources, such as public databases and marketing partners.


How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with the services you request, such as sending you quotes for solar energy systems and scheduling appointments.
  • To communicate with you about your inquiry or project.
  • To improve our website and services.
  • To send you marketing and promotional materials, but only if you have consented to receive them.
  • To comply with legal requirements.

We use your non-personal information for the following purposes:

  • To improve our website and services.
  • To analyze website traffic and usage patterns.
  • To personalize your experience on our website.
  • To for internal research and development purposes.


How We Share Your Information

We will not share your personal information with third-party companies for their own marketing purposes without your consent. We may share your personal information with third-party service providers who help us provide our services, such as installation contractors, financial institutions, and marketing partners. These third-party service providers are required to keep your information confidential and secure.

We may also disclose your personal information to comply with legal requirements, such as a court order or subpoena, or to protect the safety of others.


Your Choices

You have the following choices regarding your personal information:

  • You can choose not to provide us with any personal information. However, this may limit your ability to use some of our services.
  • You can choose to opt out of receiving marketing and promotional materials from us by clicking the “unsubscribe” link in any email we send you.
  • You can access and update your personal information by contacting us at info@sunservicesusa.com.
  • You can request that we delete your personal information by contacting us at info@sunservicesusa.com.


Data Security

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information. However, no website or transmission over the internet is completely secure. We cannot guarantee the security of your personal information.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. You are advised to review this Privacy Policy periodically for any changes.
 

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@sunservicesusa.com.


Additional Information for California Residents

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

  • You have the right to request a copy of the personal information we have collected about you.
  • You have the right to request that we delete your personal information.
  • You have the right to opt out of the sale of your personal information.

You can exercise these rights by contacting us at info@sunservicesusa.com.