Solar Service Request

At Sun Services USA, we pride ourselves on our comprehensive knowledge of various solar inverters, panels, and racking systems. Whether it’s solar panel replacements, system repairs, or even removal and reinstallation, we have you covered. Rest assured, we are a licensed, bonded, and insured company, ensuring a reliable and secure experience for all our clients.

If you’re struggling to reach your original installer or facing issues with an out-of-business installer, fret not! Sun Services USA is just a call away. Let us take care of your solar concerns, so you can continue enjoying the benefits of clean and sustainable energy without any hassle. Contact us today for all your solar needs in Phoenix, AZ, and the surrounding areas.

Service Request Process

1. Document The Issue

Take photos and/or videos of the issue, and keep a detailed record of what happened, when it happened, and any steps you may have taken to try to resolve the issue on your own.

2. Contact Us

Call, email, or submit a service request in the form below and let us know about the issue. Be sure to provide us with all of the information you have documented, including the photos, videos, and detailed record of the issue.

3. Schedule A Service Appointment

We will schedule a time to come to your property and assess the issue.

4. Diagnose The Issue

Once our technician arrives at your property, they will diagnose the issue and determine the best course of action.

5. Repair The Issue

Our technician will repair the issue as soon as possible.

6. Test The System

Once the repair is complete, we will test the system to make sure that it is working properly.

Service Request Form

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    Frequently Asked Questions

    The Solar Energy Industries Association (SEIA) is a US-based trade organization representing the interests of the solar energy industry. Its goal is to promote the growth of the solar energy sector and help drive the adoption of solar power. SEIA works with its members, policymakers, and other stakeholders to create a favorable policy and market environment for solar energy.

    The Solar Energy Industries Association (SEIA), a trade association with headquarters in the US, represents the solar energy sector’s interests. Its objective is to encourage the expansion of the solar energy industry and to accelerate the uptake of solar energy. To foster a supportive regulatory and commercial environment for solar energy, SEIA collaborates with its members, decision-makers, and other stakeholders.

    Cooling improvements refer to changes or modifications made to improve the efficiency of a cooling system. This can include the use of better materials, more efficient fans, better insulation, and improved design. The goal is to reduce heat buildup and maintain a stable temperature, leading to improved performance and longevity of the cooled components.

    A multifamily energy savings program is a program designed to help multiple-unit residential buildings reduce their energy consumption and costs through energy-efficient upgrades and behavior changes. This can include upgrades to lighting, heating and cooling systems, insulation, and appliances, as well as education and outreach to encourage residents to conserve energy. The goal of such programs is to reduce energy use, lower energy bills, and create more sustainable and comfortable living environments for residents.

    Professionals that have received training and certification in the field of energy management are known as Certified Energy Practitioners (CEP). The ideas and methods of energy management, such as energy auditing, energy efficiency, and renewable energy technologies, have proven them to be highly knowledgeable and expert. CEPs may work for utilities, consulting firms, governmental organizations, or building owners to assist organizations in lowering their energy expenses and usage while promoting sustainable energy practices.

    A solar installer is a professional who specializes in installing solar panels on homes and commercial buildings, ensuring that they are properly connected to the electrical grid and functioning optimally. They design, plan, and execute the installation process, ensuring that the system meets local building codes and safety standards.

    Utilizing less energy to complete the same work reduces energy waste, expenses, and environmental effects.

    This concept is known as energy efficiency.

    An establishment known as an “energy resource center” offers resources, education, and knowledge on energy efficiency, conservation, and renewable energy sources.

    Promoting sustainable energy practices and assisting people and organizations in lowering their energy usage and greenhouse gas emissions are the two main objectives of an energy resource center.

    The following actions can be part of a basic energy efficiency program:

    • Performing an energy audit to find areas that need improvement
    • Putting energy-saving measures into practice includes improving heating and cooling systems, installing energy-efficient lighting, and sealing air leaks.
    • Measuring and monitoring energy use to evaluate the program’s success
    • Energy-saving behaviors will be promoted through employee participation and education.
    • Program reviews and upgrades are carried out often to maintain energy efficiency.

    When we talk about power quality, we’re talking about how consistently and reliably an electrical system receives electricity. It contains elements that impact the functionality and performance of electrical equipment, such as harmonics, frequency stability, and voltage stability. Equipment that receives good power quality functions as intended experiences less downtime and lasts longer.

    Poor power quality can result in malfunctions, equipment damage, lost productivity, and financial losses.

    Community solar is a solar energy model where a group of consumers collectively own or subscribe to a solar power plant or a portion. The plant is typically off-site, often in a central location, and the generated electricity is credited to the participants’ utility bills.

    Community solar allows individuals, businesses, or communities who may not have the financial or physical resources to install their own solar panels to access and benefit from solar power. Community solar projects can also increase access to clean energy, reduce energy costs, and promote sustainability in communities.

    Energy efficiency refers to the use of less energy to perform the same task, thereby reducing energy waste and costs while also reducing the impact on the environment.

    An Energy Resource Center is a facility that provides information, education, and resources on energy efficiency, conservation, and renewable energy sources. The goal of an Energy Resource Center is to promote sustainable energy practices and help individuals and organizations reduce their energy consumption and greenhouse gas emissions.

    A simple energy efficiency program can include the following steps:
    1. Conducting an energy audit to identify areas for improvement.
    2. Implementing energy-saving measures such as installing efficient lighting, sealing air leaks, and upgrading heating and cooling systems.
    3. Monitoring and tracking energy usage to measure the effectiveness of the program.
    4. Employee education and engagement to promote energy-saving behaviors.
    5. Regular program review and updates to continually improve energy efficiency.

    Renewable energy grants are financial incentives provided by governments, non-profit organizations, or other entities to support the development and implementation of renewable energy projects. These grants are designed to encourage investment in renewable energy technologies and help offset the costs associated with these projects.

    The types of renewable energy projects that may be eligible for grants include wind, solar, geothermal, hydropower, and biomass energy. The availability and terms of these grants can vary based on location, project size, and technology used.

    Certified Energy Practitioners (CEP) are professionals who have been trained and certified in the field of energy management. They have demonstrated a high level of knowledge and expertise in the principles and practices of energy management, including energy auditing, energy efficiency, and renewable energy technologies. The certification is awarded by professional organizations or educational institutions, and typically requires the successful completion of an examination and continuing education requirements.

    A PV (photovoltaic) installer is a professional who designs and installs solar panel systems, also known as photovoltaic (PV) systems. These systems convert sunlight into electricity and can be used to power homes, businesses, and other facilities.

    PV installers typically have technical knowledge and experience in electrical systems, renewable energy, and construction. They are responsible for site assessment, system design, installation, commissioning, and maintenance of PV systems. They may also provide education and support to customers on how to use and maintain their solar panel systems.

    A specialist who develops and installs solar panel systems, also known as photovoltaic (PV) systems, is known as a PV (photovoltaic) installer. Homes, companies, and other facilities can be powered by these systems, which turn sunshine into electricity. Electrical systems, renewable energy, and building are among the technical specialties of PV installers. They are in charge of doing site assessments, designing systems, and installing, commissioning, and maintaining PV systems. Customers may receive training and help from them on how to operate and maintain their solar panel systems.

    Upgrades made to a cooling system’s efficiency are referred to as cooling improvements. Greater materials, more effective fans, better insulation, and superior design are all examples of this.

    To increase the performance and longevity of the cooled components, the goal is to decrease heat buildup and maintain a steady temperature.

    A multifamily energy savings program is created to assist residential buildings with several units in lowering their energy expenses and consumption through modifications and alterations in behavior.

    This can involve making improvements to appliances, insulation, lighting, heating, and cooling systems, as well as education and outreach to people to encourage energy conservation. These initiatives aim to decrease energy use, minimize energy costs, and improve inhabitants’ living conditions to be more sustainable and cozy.

    Governments, charities, and other organizations may offer financial incentives as part of their support for the creation and implementation of renewable energy projects. These incentives are intended to promote investment in renewable energy technologies and assist in defraying the associated costs. Renewable energy initiatives in wind, solar, geothermal, hydropower, and biomass energy may be eligible for grants.

    Depending on the region, project size, and technology employed, certain awards may not be available or have different conditions.